Privacy Policy

Privacy Policy

Last Updated: October 4, 2025

At Algidi FZ-LLC ("Algidi", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use any of our websites, mobile applications, and other online services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please do not use our Services.

1. Information We Collect from You

We may collect the following categories of information:
Personal Information: Name, email, phone number, gender, date of birth, physical characteristics (e.g., height, weight, BMI), fitness level, location, and billing/payment details when required.
Device and Usage Information: IP address, device ID, browser type, operating system, referral URLs, and usage patterns (e.g., pages viewed, session length).
Location Data: With your permission, we may collect and use your location data to provide features or personalized content.
Health and Wellness Data: If applicable, you may choose to sync data such as workouts, steps, heart rate, or nutrition information. We treat this data with enhanced privacy protection.
Face Images / Camera Data: When you use features that require the camera, the app may capture face images. These images are used only for analysis of facial muscles and to provide personalized recommendations. We do not collect biometric identifiers, do not perform facial recognition, and do not generate templates. The captured photos are transmitted securely to the OpenAI API (ChatGPT) and processed only transiently. They are discarded immediately after analysis and are not stored permanently on our servers. OpenAI acts as a data processor and does not use the data for other purposes. For more details, see the OpenAI Privacy Policy.
Social Login Data: When you log in using social media platforms, we may collect profile data as permitted by the platform.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, monitor usage, and for analytics and advertising purposes. You may adjust your browser or device settings to disable cookies.

You will be asked for explicit consent before the app can access your camera. You may revoke this consent at any time in your device settings.

2. How We Use Your Information

We may use your information to:
- Provide, maintain, and improve our Services
- Personalize your experience and deliver custom content
- Process payments and manage subscriptions
- Communicate with you about updates, offers, and support
- Conduct analytics and monitor performance
- Prevent fraud and ensure security
- Comply with legal obligations

Face images are used exclusively to analyze facial movement and provide recommendations. The analysis is performed through the OpenAI API. The data is transmitted securely and used only for processing your request, then discarded. We do not retain or reuse this data for any other purpose.

We will not sell or rent your personal data. We may share data with trusted third-party partners only as necessary for business operations (e.g., hosting, analytics, customer support, payment processing).

3. Legal Basis for Processing (If Applicable)

Where required by law, we process your personal data based on:
- Your consent
- Performance of a contract
- Compliance with a legal obligation
- Our legitimate interest in improving Services and protecting security

4. Data Retention

We retain personal data as long as your account is active or as necessary to provide Services. You may request deletion at any time, although certain data may be retained as required by law. Face images are retained only temporarily during processing and are discarded immediately after analysis.

5. Your Rights

Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Request correction or deletion
- Object to processing or request restriction
- Withdraw consent (if processing is based on consent)

You may revoke camera access at any time in your device settings. Without camera access, face image features will be disabled.

You may contact us at [email protected] to exercise your rights. We may require identity verification to process such requests.

If your request concerns processing by OpenAI, you may also contact OpenAI directly at [email protected].

6. Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or electronic storage over the internet is completely secure.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will promptly delete such information from our records.

8. Third-Party Services

We use the OpenAI API (ChatGPT) to process face images. OpenAI acts as a data processor and does not use the data for other purposes. For more details, see the OpenAI Privacy Policy.

Our Services may also contain links to other third-party services. We are not responsible for the privacy practices of such third parties.

9. International Transfers

Your information may be transferred and processed in countries other than your country of residence. By using our Services, you consent to such transfers.

10. Marketing Communications

We may send you marketing communications. You can opt-out by clicking “unsubscribe” in any email, or by contacting us directly. Please note that transactional or essential service-related communications will still be sent, even if you opt out of marketing emails.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Algidi FZ-LLC
Email: [email protected]
Website: https://algidi.com

By continuing to use our Services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.